Enjoy FREE shipping on all orders to over a dozen countries such as the US, Canada, Europe, Australia and New Zealand. Nothing means more to us than bringing our customers great value and service. We are prepared to meet the needs of all our customers, delivering a service above and beyond all expectation at all times.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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Very useful, everything I need for my baby, arrived fast, great bag
My experience of this purchase has been good. The bag is a little bigger than I imagined. You can fit a lot of things. The material is fine, the price too. The color is like the picture description. If you want a good price and good quality, this bag I recommend. Don't hesitate, it's a good option to buy.
I have purchased many times from this store, the quality is always good. The fabric and workmanship are excellent. Highly recommended
Excellent product, will serve well for our baby…
The design is efficient. The quality is good and the fabric is soft. Delivery was 19 days. highly recommended.
Fast Shipping! Beautiful quality. Better made than I expected, would expect less quality for twice the price. Very impressed! Big capacity just like they show. The bed isn't sturdy to leave unattended but is well thought out. Perfect for nap on the go or changing table. Great store. Great quality!
Bag is amazing.. size big .. according to description.. all good .. I like it very much .. fast delivery.. recommended the store
The goods were confirmed by the store during the day. Delivery was 15 days, delivered by courier personally to the hands)) The product fully meets the description. The seams are even, the quality is worth its money.
Love it so much !! It’s perfect ! Just as described ! Well packaged too. :)
All excellent! Arrive in good time. The product is the same as the description says. We are happy to get it. Anyway all super! Thank you
Beautiful, wide, excellent quality and arrived super fast
really good quality. it is so great. packaging is safe and fast. product quality is incredible. i highly recommend.
All as in the description, the quality of the material is good!
Bag arrived in perfect condition. Its nice and spacious. All the zips are good and looks like very good quality. Bag extended well and easy for changing station. Great product. Thank you!
thank you very much the bag is really nice , and strong . it came within 3 weeks
Delivery was fast and the quality is excellent! so super convenient I'm very satisfied. Recommend!
Product in excellent condition, fast arrive in only 20 days. recommended
The product is bigger than I expected, which is good, very fast delivery, arrived in about 17 days. Was extremely impressed. Very happy with the store. recommend to everyone.